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Incident manager
from problem to progress, fast
Can a line worker report an incident or a problem within two minutes? Can a manager close out an incident without resorting to spreadsheets and emails?
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With paper or spreadsheets, it takes too much to log, track, and respond to incidents in real time - and it's just too easy to let an incident fall through the cracks. Plus, it hurts your ability to stay compliant with ISO, OSHA, FDA, EPA, and other regulators.
Incident Manager Dashboard showing incident trends by type with bar chart, analytics menu with links, and a detailed incident list with dates, types, statuses, and action buttons.
REALITY CHECK:
OSHA fined US manufacturers $5.6 M in 2024. Small and medium companies under 50 employees saw 71% of all inspection visits.
356,000: That's roughly the number of injuries and fatality incidents reported by US manufacturers in one year.
37-42%:  Of all manufacturing downtime incidents, equipment failure is the most common causal incident.  
68%: Estimated percentage of near misses that go unreported, and near misses often precede related injuries and downtime.
INCIDENT REPORTING without the high cost
SWIFTly RESPONd to every incident▾
Line workers and leadership want action when there's a prpoblem. MakerComply automatically notifies the right people instantly, and escalates where needed, boosting morale with a swift, coordinated response.
Learn more about Audits
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Welder in protective gear working with sparks flying inside a workshop.
CAPTURE problems and incidents ON THE SPOT ▾
Enable operators to quickly report incidents on any device instead of hunting down paper forms. Capture important details immediately, including photos for better visibility.
Learn more about Training Manager
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Welder wearing protective mask and gloves working with sparks flying in an industrial workshop.
CENTRALIZED & SECURE access, from any device▾
Centralize all incident and nonconformance documentation securely. Get rid of paper stacks and spreadsheets so records never go missing or get accessed by the wrong people.
Learn more about Audits
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Eleven construction workers wearing helmets and uniforms sitting on steps in front of an industrial building with an orange-lit doorway.
make sure that capa happens, automatically ▾
MakerComply automatically prompts corrective action. Follow up directly with linked CAPA plans that serve as evidence for your regulatory bodies. Include Root Cause Analyses, 5 Whys, and any other CAPA methods you need.
Learn more about Incident Reporting
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Group of construction workers wearing helmets and orange safety vests gathered inside an industrial facility, with one worker holding papers and speaking to the group.
INSTANT REPORTING, with no-code customization▾
Easily generate bar graphs, pie charts, and other reports automatically - instead of struggling with Excel. Make these reports in minutes.
Learn more about ISO Certification Tools
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Two workers wearing masks, gloves, and protective glasses inspecting and handling documents or materials in a dimly lit industrial setting.
Worker wearing protective welding helmet and gloves sparks bright light while welding metal in an industrial workshop.
Worker with protective welding helmet and gloves performing welding with bright sparks flying.
Group of twelve industrial workers wearing helmets and work clothes sitting on steps inside a dimly lit building with a glowing orange doorway behind them.
Group of industrial workers wearing hard hats and orange safety vests having a meeting inside a large factory.
Two factory workers wearing masks, gloves, and safety glasses inspecting documents on a work table in an industrial setting.
Factory Worker
Automating Your Incident WorkflowFrom Report to Resolution
Make sure no incident or problem falls through the cracks (without the steep price tag).

Capture incidents instantly, on any device

Operators can report incidents in seconds from their phone, tablet, or computer— with photos and key details captured on the spot instead of lost on paper.
Incident reporting form from MakerComply dated October 25, 2026, with fields for type, location, optional name, witnesses, incident details, and buttons to upload photos or attachments, plus submit and cancel buttons.Industrial worker in safety helmet and orange vest holding a radio, with 'THANK YOU' text overlaid.Industrial worker in safety helmet and orange vest holding a radio, with 'THANK YOU' text overlaid.

Capture incidents instantly, on any device

Operators can report incidents in seconds from their phone, tablet, or computer— with photos and key details captured on the spot instead of lost on paper.
Incident reporting form from MakerComply dated October 25, 2026, with fields for type, location, optional name, witnesses, incident details, and buttons to upload photos or attachments, plus submit and cancel buttons.Industrial worker in safety helmet and orange vest holding a radio, with 'THANK YOU' text overlaid.

Automatically Notify the right people

Every report triggers immediate alerts based on your facility’s workflows, using no-code rules that adapt to how your team actually works.
Incident Manager RCA & CAPA form with sections for causes, corrective actions, and follow-up toggles on the left; reported details and investigator response with buttons for photos and attachments on the right.

Centralize incident documentation securely

Replace paper files and spreadsheets with a single, secure system accessible from anywhere –
so critical records never go missing or fall into the wrong hands.
Incident Manager Dashboard showing incident trends by type with a bar chart comparing last 12 months and previous 12 months, analytics menu with incident report options, and a detailed incident list with dates, severity ranks, types, locations, statuses, and buttons for photos and CAPA.

Turn incidents into corrective action

Customizable templates prompt follow-up where it’s needed. Include linked corrective action plans, root cause analyses, 5 Whys, and documentation ready for ISO, OSHA, and FDA audits.
Incident Manager Investigations dashboard displaying a list of new incidents needing investigation with details like incident date, severity rank, type, and designated investigator, alongside a panel showing reported details, witness names, investigation options, and controls to add photos or attachments.

Generate Reports without Excel

Create charts and custom reports in minutes using no-code reporting – no spreadsheets, no vendors, no manual work
Incident update table for worker meeting showing types, dates, severity ranks, corrective actions, and statuses of incidents like Worker Injury, Equipment Malfunction, Near-Miss, Security Incident, and Environmental Issue.
Respond to an incident fast
and Keep Production Moving
clip art of a data stack
Capture incidents instantly, on any device
Operators can report incidents in seconds from their phone, tablet, or computer — with photos and key details captured on the spot instead of lost on paper.
clip art of two curved arrows pointing in a circle
Automatically notify the right people
Every report triggers immediate alerts based on your facility’s workflows, using no-code rules that adapt to how your team actually works.
clip art of an upward pointing arrown
Centralize incident documentation securely
Replace paper files and spreadsheets with a single, secure system accessible from anywhere — so critical records never go missing or fall into the wrong hands.
clip art of a padlock
Turn incidents into corrective action
Customizable templates prompt follow-up where it’s needed, with linked corrective action plans, root cause analyses, 5 Whys, and documentation ready for ISO and OSHA audits.
clip art of a padlock
Generate reports without Excel
Create charts and custom reports in minutes using no-code reporting — no spreadsheets, no vendors, no manual work.
Helping SME manufacturers compete on a level playing field with cost-effective regulatory compliance tools.
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